To fix Spectrum Ref Code Rlp-999, restart your Roku device and reset your router and/or modem. This troubleshooting step resets the network connection and can resolve the issue.
Restart The Roku
Restart the Roku to fix the Spectrum Ref Code Rlp-999 error. This simple troubleshooting step resets the network connection and can resolve the issue. Additionally, try restarting your router and/or modem for a complete network reset.
Restarting the Roku can reset its network connection and potentially resolve the issue. Here are the steps to follow:
- Go to the Roku Home screen.
- Select “Settings” from the menu.
- Choose “System.”
- Select “System restart” and confirm the action.
Restarting your Roku is a basic troubleshooting step that can help reset its network connection. This can be useful if you’re experiencing issues with your Spectrum app on Roku. By following these simple steps, you can potentially resolve the problem and get your Roku working again.
Please note that restarting the Roku will not delete any of your apps or settings. It simply refreshes the device and clears any temporary glitches that may be causing the issue.
So, if you’re facing any problems with the Spectrum app on your Roku, try restarting the device using the steps mentioned above. It’s a quick and easy step that can often fix connectivity issues and get you back to enjoying your favorite shows and channels.
Give it a try and see if it helps resolve the problem. If not, there may be other troubleshooting steps you can take to address the issue.
Check Internet Connection
If you’re experiencing the Spectrum Ref Code Rlp-999 error, one of the first things to check is your internet connection. Ensure that your internet is stable and reliable by restarting your modem and router.
Ensure That Your Roku Device Has A Stable And Reliable Internet Connection To Access The Spectrum App.
Having trouble accessing the Spectrum app on your Roku device? One of the first things you’ll want to check is your internet connection. Without a stable and reliable connection, you may experience issues with streaming and accessing the content you want.
Follow these troubleshooting steps to ensure that your internet connection is up to par:
Step 1: Restarting Your Modem And Router.
- Restarting your modem and router can often resolve connectivity issues. Follow these steps to do so:
- Unplug your modem and router from the power source.
- Wait for at least 30 seconds before plugging them back in.
- Allow a few minutes for your devices to fully reboot.
- Once they have restarted, check if your internet connection is working properly.
Step 2: Verifying That Other Devices Can Connect To The Internet.
- If you’re still experiencing issues with your Roku device, it’s a good idea to check if other devices can successfully connect to the internet. Here’s what you can do:
- Grab your smartphone, tablet, or another computer and try to connect to the internet using the same network.
- If other devices can successfully connect, it indicates that the problem lies specifically with your Roku device.
- If other devices also cannot connect, it suggests that your entire network is experiencing connectivity issues, and you may need to contact your internet service provider (ISP) for further assistance.
Step 3: Checking For Any Outages Or Maintenance In Your Area.
- Sometimes, internet outages or maintenance in your area can cause disruption to your internet connection. Here’s how you can check for any known issues:
- Visit your ISP’s website or search for their customer support page.
- Look for any announcements or notifications regarding outages or maintenance in your area.
- If there are known issues, it’s best to wait until the problem has been resolved before troubleshooting further.
- If there are no reported outages or maintenance, you may want to contact your ISP to report the problem and seek additional assistance.
By following these troubleshooting steps, you can ensure that your Roku device has a stable and reliable internet connection to access the Spectrum app. Remember to restart your modem and router, verify connectivity on other devices, and check for any known issues in your area.
Update The Spectrum App
Facing Spectrum Ref Code Rlp-999 error? Update the Spectrum app on your Roku device to ensure smooth streaming. Troubleshoot connectivity issues by restarting your router and modem. Enjoy uninterrupted viewing with these simple steps.
To ensure a seamless streaming experience and avoid any compatibility issues, it’s important to have the latest version of the Spectrum app on your Roku device. Follow these simple steps to update the app:
- Go to the Roku Home screen: Press the Home button on your Roku remote to navigate to the main screen of your Roku device.
- Select “Streaming Channels” from the menu: Using the directional buttons on your remote, scroll and highlight the “Streaming Channels” option. Press the OK button to open the Channel Store.
- Choose “Search Channels” and type “Spectrum”: In the Channel Store, select the “Search Channels” option. Using the on-screen keyboard, type “Spectrum” and press OK to search for the app.
- Select the Spectrum app and choose “Update” if available: Once you see the Spectrum app in the search results, highlight it and press OK. On the app page, if there’s an “Update” button available, select it to initiate the update process for the Spectrum app.
Updating the Spectrum app regularly ensures that you have access to the latest features, improvements, and bug fixes. By following these steps, you can easily keep your Roku Spectrum app up-to-date and enjoy uninterrupted streaming.

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Frequently Asked Questions For Spectrum Ref Code Rlp-999
What Does Rlp-999 Mean On Spectrum?
RLP-999 on Spectrum is a connectivity error between your Roku device and the Spectrum TV servers.
What Is Code Rlp-999 On My Roku Tv?
Code RLP-999 on your Roku TV indicates a connectivity error between your Roku device and the Spectrum TV servers.
How Do I Fix My Spectrum Code Rlp-999?
To fix Spectrum code RLP-999, try restarting your Roku device and your router/modem to reset the network connection. Make sure your Roku device is connected to a stable internet connection. Ensure that the Spectrum app on your Roku is up-to-date.
Why Is Spectrum Not Working On Roku?
Spectrum may not work on Roku due to a network connection issue. Try restarting your Roku, modem, and router, and make sure the Spectrum app is up-to-date.
Conclusion
Dealing with Spectrum Ref Code Rlp-999 can be frustrating, but there are steps you can take to resolve the issue. Restarting your Roku device, router, and modem can often help reset the network connection and get everything working again. It’s also important to ensure that your internet connection is stable and reliable.
Updating the Spectrum app on your Roku device ensures that you have the latest version, which may help resolve any compatibility issues. If you continue to experience problems, it’s a good idea to reach out to Spectrum’s customer support for further assistance.
Remember that error code Rlp-999 is a generic connectivity error, indicating a potential issue between your Roku device and the Spectrum TV servers. Resolving this issue may require troubleshooting steps specific to your network setup. By following these troubleshooting tips and seeking help when needed, you can get the Spectrum app on your Roku device up and running smoothly again.
Don’t let technical glitches keep you from enjoying your favorite shows and movies on the Spectrum app.